PDF Editor: Empty Fill in the Blank fields are shown in the downloaded PDF

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    Weir_Alison
    Asked on June 30, 2021 at 06:47 AM

    Hi,


    I have some fields that only sometimes get used as they are conditional. If there is no input I don't want them showing on the PDF.


    Am I able to exclude unused fields in the PDF? Thanks

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    Nik_M
    Answered on June 30, 2021 at 08:28 AM

    By default, the empty form fields will not be shown in PDF.

    1625055850_60dc626a4e25f_preview.PNG

    I checked your PDF and the empty fields are not shown when you preview the PDF. They will also not be shown in the downloaded PDF.

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    Weir_Alison
    Answered on June 30, 2021 at 08:33 AM
    ok thank you
    ...
  • Profile Image
    Weir_Alison
    Answered on June 30, 2021 at 09:11 AM
    Hi there,
    I checked and they are showing. The driver 2 and driver 3 fields are
    showing.
    ...
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    Nik_M
    Answered on June 30, 2021 at 10:42 AM

    I tested the issue on a cloned form and I was able to replicate it. It seems that the issue is related only to the Fill in the Blank fields, even though I was unable to replicate the issue on a new form.

    I will report this issue to our developers. If there is any update we will inform you here.

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    Weir_Alison
    Answered on June 30, 2021 at 10:55 AM
    Hi,
    Thank you, yes it seems to be on these fields.
    You are also not able to
    pull these fields for the autofill from another form

    Thank you
    ...
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    Nik_M
    Answered on June 30, 2021 at 12:04 PM

    I created a new thread for your other issue: https://www.jotform.com/answers/3192354