What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not showing after choosing edit.

    Asked by medialimit on January 18, 2014 at 10:34 AM

    Form details are not showing. I cannot edit the form....

     

    http://form.jotformpro.com/form/40173808044955

    Page URL:
    http://form.jotformpro.com/form/40173808044955

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    JotForm Support

    Answered by jonathan on January 18, 2014 at 02:53 PM

    Hi,

    I was able to reproduced the mentioned issue. I cloned your form https://www.jotform.com/40173808044955 but it appears empty on the form builder and only have its Name/Title, the E-mail Notification and there is saved Condition but cannot be edited also.

    I will submit a bug ticket to our next level support so that it can be attended to immediately.

    What I can do suggest for now is to at create a newer form that contains fields similar to this form.

    We will notify you for any updates when available.

    Thank you.


  • Profile Image

    Answered by simmsy21 on January 18, 2014 at 03:01 PM

    Hi there - i'm having the same issue! my form has disappeared and i can't edit it.....

    http://form.jotform.co/form/33354105781855

     

    thanks

     

    Claire

    (claire@talkingtots.info)

  • Profile Image
    JotForm Support

    Answered by jonathan on January 18, 2014 at 03:04 PM

    @ Claire,

    Hi, may I suggest you create your own new separate thread regarding your concern so I can also check.

    Use this link to do this http://www.jotform.com/contact/

    If I also found an issue on your end, then I can easily submit a separate bug ticket for it also.

     

    Thanks.

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    JotForm Support

    Answered by jonathan on January 18, 2014 at 06:30 PM

    @ medialimit 

    Hi,

    The reported issue had been rectified.

    Can you please check again on your end and report to us if issue stillpersist.

    Thank you.

     

    @Claire

    I also had already responded to your own created thread, notifying you that issue was fixed on your case also.

     

    Thanks.