Form not showing after choosing edit.

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    medialimit
    Asked on January 18, 2014 at 10:34 AM

    Form details are not showing. I cannot edit the form....

     

    http://form.jotformpro.com/form/40173808044955

  • Profile Image
    jonathan
    Answered on January 18, 2014 at 02:53 PM

    Hi,

    I was able to reproduced the mentioned issue. I cloned your form https://www.jotform.com/40173808044955 but it appears empty on the form builder and only have its Name/Title, the E-mail Notification and there is saved Condition but cannot be edited also.

    I will submit a bug ticket to our next level support so that it can be attended to immediately.

    What I can do suggest for now is to at create a newer form that contains fields similar to this form.

    We will notify you for any updates when available.

    Thank you.


  • Profile Image
    simmsy21
    Answered on January 18, 2014 at 03:01 PM

    Hi there - i'm having the same issue! my form has disappeared and i can't edit it.....

    http://form.jotform.co/form/33354105781855

     

    thanks

     

    Claire

    (claire@talkingtots.info)

  • Profile Image
    jonathan
    Answered on January 18, 2014 at 03:04 PM

    @ Claire,

    Hi, may I suggest you create your own new separate thread regarding your concern so I can also check.

    Use this link to do this http://www.jotform.com/contact/

    If I also found an issue on your end, then I can easily submit a separate bug ticket for it also.

     

    Thanks.

  • Profile Image
    jonathan
    Answered on January 18, 2014 at 06:30 PM

    @ medialimit 

    Hi,

    The reported issue had been rectified.

    Can you please check again on your end and report to us if issue stillpersist.

    Thank you.

     

    @Claire

    I also had already responded to your own created thread, notifying you that issue was fixed on your case also.

     

    Thanks.