What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do you fix error message?

    Asked by desmond32 on June 28, 2011 at 06:20 PM

    The form shows up on the web page but when I enter information this message shows up: oops! form not found: Form Id is missing or irregular. How do I fix this?

    Page URL:
    http://www.dohonline.com/html/contact.html

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    JotForm Founder

    Answered by aytekin on June 30, 2011 at 08:48 AM

    You should replace the code on your site with a new clean code.

    Here is how you can get the new code. Open your form on the Form Builder:
    1. Open "Setup & Embed" tab on toolbar,
    2. Click on "Embed Form"
    3. Click on "Embed" button and copy the code provided.