Why is my graphic cut off at the bottom of the form?

  • Profile Image
    Asked on January 18, 2014 at 12:52 PM

    I selected a template with a graphic in it and also uploaded my own image to use as a background but both of them display in my page with cut-off bottoms. Can you explain/help?

  • Profile Image
    Answered on January 18, 2014 at 03:52 PM


    This is due to the background image you used not matching the dimensions allowed within the form.

    Can you please confirm if this is the template form http://www.jotform.com/form-templates/contact-us-form-4  it came from?

    If it is, please check the dimensions (height and width) of the background image used in the CSS code of the form. You just have to matched or use same dimension on your form.

    Hope this help. Please inform us if you need further assistance.