Payment method not working.

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    Asked on June 30, 2021 at 04:55 PM

    Hi, im trying to upgrade my plan but my prepaid card is not working. What is going on? I have enough money on it, why am I being declined.

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    Answered on July 01, 2021 at 12:17 AM


    Your account was suspended because of too many failed card attempts. I've just reactivated the account.

    What type of prepaid card are you trying to use? If it still does not work then I would suggest that you try a different card.