What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to update an existing form!

    Asked by eireway on January 18, 2014 at 02:51 PM

    I'm trying to update an existing form. I enter the changes and save, but when viewing, the changes are not applied. I discovered the problem when I earlier today tried to clone an existing form when creating a new form. It looks like the error is not present when creating a new blank form.

    Also, I used to have a Norwegian version of the site. However, now the text on the site is a mix of both Norwegian and English.

     

    Regards,

    Thorbjorn

    www.ingrafo.no

    Page URL:
    http://www.jotform.com//?formID=40033786108956

    new form problem site www
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    Answered by DWNS on January 18, 2014 at 03:57 PM

    i have the same promlem. I've been  trying to update an existing form. I enter the changes and save, but when viewing, the changes are not applied.

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    Answered by 24-7.team on January 18, 2014 at 04:05 PM

    i get a split menu, using chrome browser?

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    JotForm Support

    Answered by NeilVicente on January 18, 2014 at 04:25 PM

    @Everyone

    Are the changes related to Text (html) boxes? If so, kindly accept our apology. There was a problem about it a few hours ago, but that has been fixed since.

    If not, kindly describe how the problem can be recreated, and we'll be happy to find a solution for you.

    Cheers!

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    Answered by eireway on January 18, 2014 at 05:14 PM

    Hi, Neil. Yes, Text boxes. In Chrome split screen, 24-7.team. But if all ok, we all try again. Thx

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    Answered by 24-7.team on January 18, 2014 at 05:30 PM
    still happening , see here http://goo.gl/FPDOiF , no replies from us for
    about 7 hours...good luck.
    http://goo.gl/FPDOiF
    ...
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    JotForm Support

    Answered by NeilVicente on January 18, 2014 at 05:33 PM

    @24-7.team

    That's a different case, and it is already being handled. We will inform you via the forum thread you have started, if there are any updates.

    Thanks!