What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    What is the difference between "entry limit" and "max length"?

    Asked by cga on January 18, 2014 at 05:04 PM

    I am trying to set up a text block that limits the entry to 9000 characters.  I can't figure out what is the difference between entry limit and max length in properties.  Also, is the character limit with or without spaces?

  • Profile Image
    JotForm Support

    Answered by NeilVicente on January 18, 2014 at 05:18 PM


    The option you're looking for is Entry Limit. To follow the standard, try setting this option using the corresponding toolbar button.

    The appearance of Max Length is probably a bug. I will open a report to have this removed.

    Let us know if you have other questions.