Why space usage is not updated after I erased all submissions?

  • Profile Image
    Chernov_Maxim
    Asked on July 01, 2021 at 04:39 AM

    Dear Sir or Madam,


    Yesterday I have erased all submissions to free usage space. On the next day, It still shows that space is taken to the limit. I am attaching screenshot with this request.


    What else should I do to free up the space?


    Look forward to your reply!

    Screenshot
  • Profile Image
    Jovanne_A
    Answered on July 01, 2021 at 08:09 AM

    Hi, thank you for contacting support.

    I have now recalculated your upload space counter, and your forms should be working fine now.

    Please check and let us know if you have further questions.

  • Profile Image
    Chernov_Maxim
    Answered on July 01, 2021 at 08:22 AM

    Yes, it works now! Thank you very much!