Why space usage is not updated after I erased all submissions?

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    Asked on July 01, 2021 at 04:39 AM

    Dear Sir or Madam,

    Yesterday I have erased all submissions to free usage space. On the next day, It still shows that space is taken to the limit. I am attaching screenshot with this request.

    What else should I do to free up the space?

    Look forward to your reply!

  • Profile Image
    Answered on July 01, 2021 at 08:09 AM

    Hi, thank you for contacting support.

    I have now recalculated your upload space counter, and your forms should be working fine now.

    Please check and let us know if you have further questions.

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    Answered on July 01, 2021 at 08:22 AM

    Yes, it works now! Thank you very much!