All my forms are giving me a "Form over Quota!" error

  • BarryGroup
    Asked on July 1, 2021 at 5:00 AM

    Hi,


    Our forms are giving us a live error stating that they have "exceeded allocated quota" but our monthly usage has not been hit, especially as its the 1st of the month, everything is very close to zero?


    I struggle to find any reason the forms should not be active and available to our consumers, if you could let me know of a solution, that would be great.


    Ive already emptied the caches of each individual website, cleared my form cache here on jotform, re-added the embed links to each website and also tried to access the forms on a different device to see does that solve the issue, but it doesnt.


    Many thanks in advance.


  • Jed_C
    Replied on July 1, 2021 at 8:00 AM

    We apologize for the inconvenience.

    Your form is now active, please check again.

    1625140807 60ddae471acae Contact Us   Ca Screenshot 10