What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Subject To Spam

    Asked by Manacoach on June 29, 2011 at 03:35 AM

    Hello,

    One of our form (APM Bruxelles Waterloo Members) is subject to spam. We added a captcha but we still received spam for this one.

    What can we do?

    Thanks

    Marjorie- Manacoach

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    JotForm Founder

    Answered by aytekin on June 30, 2011 at 09:37 AM

    I looked at the form submission and do not see any spam posts. Can you et us know when you receive the submission and don't delete it?

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    Answered by Manacoach on June 30, 2011 at 09:41 AM

    ok

    thanks

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    Answered by Manacoach on July 04, 2011 at 08:06 AM

    We receive 3 new spam in this form.

    What can we do?

     

    Thanks

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    JotForm Founder

    Answered by aytekin on July 04, 2011 at 08:11 AM

    I checked the submissions. They are not spam from automated bots. They are entered by real human beings. You will simply need to delete them.

    If you want to make their job more difficult, you can add a captcha to your form. It is under power tools.

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    Answered by Manacoach on July 04, 2011 at 08:14 AM

    I already add a captcha but nothing change...

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    JotForm Founder

    Answered by aytekin on July 04, 2011 at 08:15 AM

    There is nothing you can do. People can come to your form and type stuff. It happens.

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    JotForm Support

    Answered by NeilVicente on July 04, 2011 at 05:23 PM

    Hi,

    I noticed 3 useless submits in one of your forms coming from the same IP address.

     

    If you want, you can configure your form to accept only unique submissions to avoid getting spammed by a single person.

    Please read this user guide to learn more about unique submissions. Thanks!


    Neil