Is it possible to trigger the autoresponder for older submissions?

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    Tran_Giang
    Asked on July 01, 2021 at 11:14 PM

    Hi,

    I have a form, and I have launched it for some time. If I later add the auto confirmation email which is to sent to all registrants (the email is scheduled on a later date), can the registrants who registered before email auto is added will receive the confirmation email? The email is scheduled to a later date, FYI.


    Thanks!

    Giang


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    Tran_Giang
    Answered on July 02, 2021 at 06:35 AM

    Hi,

    Can we pump this up? Thanks a lot!

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    Igor_B
    Answered on July 02, 2021 at 10:02 AM

    Hi,
    Thank you for using Jotform and sincere apologies for our late reply. We have been lately experiencing an increased amount of support request, and we are doing our best to make sure that we help everyone on the highest level.

    You can trigger the autoresponder for old submissions by editing them.

    Please refer to this Guide: https://www.jotform.com/help/325-how-to-edit-submissions-made-on-your-forms

    Let us know if you have further questions.

    Thanks.