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Tran_GiangAsked on July 1, 2021 at 11:14 PM
Hi,
I have a form, and I have launched it for some time. If I later add the auto confirmation email which is to sent to all registrants (the email is scheduled on a later date), can the registrants who registered before email auto is added will receive the confirmation email? The email is scheduled to a later date, FYI.
Thanks!
Giang
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Tran_GiangReplied on July 2, 2021 at 6:35 AM
Hi,
Can we pump this up? Thanks a lot!
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igorbojczukReplied on July 2, 2021 at 10:02 AM
Hi,
Thank you for using JotForm and sincere apologies for our late reply. We have been lately experiencing an increased amount of support request, and we are doing our best to make sure that we help everyone on the highest level.You can trigger the autoresponder for old submissions by editing them.
Please refer to this Guide: https://www.jotform.com/help/325-how-to-edit-submissions-made-on-your-formsLet us know if you have further questions.
Thanks.