What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why I cannot upload my image on the form?

    Asked by wizard101 on January 19, 2014 at 10:12 AM

    I've uploading my image on the form....but instead it shows the jotform logo. Can you tell me the reason why ?

  • Profile Image
    JotForm Support

    Answered by abajan on January 19, 2014 at 10:37 AM

    To which form are you referring and where is the JotForm logo shown? I checked your forms and didn't see the logo on any of the forms. Please elaborate.


  • Profile Image

    Answered by wizard101 on January 19, 2014 at 11:40 AM

    I took the image completely down....therefore the jotform logo was down as well
    Sebastian Curry
    Managing Director
    Sebastian Alliance Group LLC . ( Bah. USA. London)

  • Profile Image

    Answered by Cesar on January 19, 2014 at 12:27 PM

    At this time, I have performed a test uploading a file image to a test form on your account. Form labeled "Test Image Upload". Which subsequently you can delete off your account:

    This is my Screencast.


    You click on the Upload File button and not on the Close button when uploading an Image file:


    Kindly verify the steps I perform on my screencast to upload the image to the form.

    Do let us know if you need further assistance. Thank you.


    Example Form: 40185412273953