Why I cannot upload my image on the form?

  • Profile Image
    Asked on January 19, 2014 at 10:12 AM

    I've uploading my image on the form....but instead it shows the jotform logo. Can you tell me the reason why ?

  • Profile Image
    Answered on January 19, 2014 at 10:37 AM

    To which form are you referring and where is the JotForm logo shown? I checked your forms and didn't see the logo on any of the forms. Please elaborate.


  • Profile Image
    Answered on January 19, 2014 at 11:40 AM

    I took the image completely down....therefore the jotform logo was down as well
    Sebastian Curry
    Managing Director
    Sebastian Alliance Group LLC . ( Bah. USA. London)

  • Profile Image
    Answered on January 19, 2014 at 12:27 PM

    At this time, I have performed a test uploading a file image to a test form on your account. Form labeled "Test Image Upload". Which subsequently you can delete off your account:

    This is my Screencast.


    You click on the Upload File button and not on the Close button when uploading an Image file:


    Kindly verify the steps I perform on my screencast to upload the image to the form.

    Do let us know if you need further assistance. Thank you.


    Example Form: 40185412273953