Form not found and account suspended?

I discovered that my form is missing and I thought perhaps payment needs to be made which I’m happy to do but it says my account is suspended?

please help

I see that you have already opened a separate ticket about your concern

Here's the link: https://www.jotform.com/answers/3196990

One of my colleagues has already responded to that ticket. Kindly refer to that ticket for any follow-up questions or any additional information you would like to let us know to avoid confusion