SSI Submission over quota

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    Asked on July 02, 2021 at 08:35 AM


    Im having an issue with the Submission quota every month... The quota is not reseting when the month is over. If you can check the last support calls where all about this situation. Could you check why this is happening every month? I tried deleting old submissions to make room, emptied the trash, cleaned the cache, but it didnt help.


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    Answered on July 02, 2021 at 10:23 AM

    We apologize for the inconvenience.

    I checked the forms on your account and they are working fine.

    I have additionally cleared the form cache on your account too.

    Please check and let us know if there is still an issue.