Questions before I publish

  • liondarrell
    Asked on July 2, 2021 at 1:01 PM
    1. after I publish, what is the security of the information people enter in the form?
    2. can I edit the form after I publish it?
    3. what are the benefits of paying versus keeping my free membership? I doubt I will do more than this one form.
    4. is there a way to allow people the freedom to move through the survey/form - skipping required sections - while still forcing the required sections to be completed before submission. For example, allow them to complete everything that they can in one sitting come back later and hit any required fields that they missed. As I have tried the form, it appears that I cannot move on to the next item until I have completed a required field.
  • John Support Team Lead
    Replied on July 2, 2021 at 5:55 PM

    1.) Regardless of your plan, all your forms are served across a protected 256-bit SSL (Secure Socket Layer) connection that uses a SHA256 Certificate. It is industry-standard protection. So you can rest assured that the data being submitted by the user are being transmitted to our servers securely.

    2.) Yes, anytime. Whenever you make changes to the form it's good as published real-time.

    3.) Although you can use almost all of the features a paid one has on a FREE plan, you will be limited to create up to 5 active forms only, receive up to 100 submissions per month, and store up to 500 submissions only.

    Please check this article on understanding-your-account-usage-and-limits.

    While you may check this page to compare the limits of each tier: https://www.jotform.com/pricing/

    4.) This is already a different topic so I have moved it to a separate ticket. I will respond to it shortly via this link: https://www.jotform.com/answers/3198240