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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Clicking on edit form does not show the form but just blank area

    Asked by abcmanagement on January 20, 2014 at 12:15 AM

    but, I can click "submission" and it works ok

    Page URL:
    https://secure.jotformpro.com/abcmanagement/prescreen

    and
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    JotForm Support

    Answered by ashwin_d on January 20, 2014 at 02:53 AM

    Hello abcmanagement,

    I'm sorry for the trouble caused to you.

    I am unable to replicate the problem you are having. Upon clicking on the "Edit" button, your form does load fine in the editor. 

    It could be a temporary browser related issue. Have you already tried clearing your browser cache? Please clear your browser cache and that should help. This guide should help:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Do get back to us if the issue persists.

    Thank you!