Security concern

Hello, I recently changed dentists and registered for the new one online. Their office uses your service. I was very pleased with the online registration process, which was easy and fast. Unfortunately, I was shocked and alarmed when I received the email confirmation from your company, and saw all of my personal identifying information was in the body of the email. Unsecured, not password protected, not encrypted - this is a very unsafe practice. I notified the dentist's office and was told they'll look into it, but I also wanted to let you know. I would appreciate a reply from you.

Thank you for reaching support,

For a more comprehensive explanation of how secure our Platform is, here is our security page https://www.jotform.com/security/.

Also, please have the institution reach out to us directly for authorization and we will be assisting them with matters.

Best.