Thank You Page - redirection not working.

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    clearwest
    Asked on July 04, 2021 at 12:56 AM

    Hello on these forms I have changed the settings to redirect to a thank-you page on our domain but they still do not forward.... can you please assist?


    https://form.jotform.com/201081121095239

    https://form.jotform.com/202991608139259


    and they should go to: https://www.clearwest.ca/thank-you/

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    Ariel_P
    Answered on July 04, 2021 at 06:18 AM

    Hello,

    I've cloned your form and was able to reproduce the issue.

    133436_gif66.gif

    Let me forward this to our backend team so that they can check. We will notify you once we have an update on this.

    We appreciate your patience.

  • Profile Image
    clearwest
    Answered on July 04, 2021 at 09:32 PM

    okay thanks looking forward to your reply

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    clearwest
    Answered on July 06, 2021 at 01:57 AM

    hello, 2nd issue - on this form the language selection doesn't actually change the language - how can I either enable it or disable it?


    https://www.clearwest.ca/contact-us/

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    Vanessa_T
    Answered on July 06, 2021 at 05:18 AM

    I have moved your last concern to a separate ticket and will be answering you in the ticket linked below shortly:

    https://www.jotform.com/answers/3202732

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    sylas
    Answered on July 06, 2021 at 02:09 PM

    Hi @clearwest,

    Could you please give it one more try by disabling or deleting the condition in your form, as it will fix the issue?

    1625594952_60e49c4855dc0_thankyou_bugfix

    Regards,