Problems with access

  • Profile Image
    fundacionsociedadhumana
    Asked on January 20, 2014 at 11:18 AM

    Hi guys,

    I accessed this form using the mobile browser on my iPad. Then I started having problems. From now I don't have access to the form. Also, I can't edit it any more because all the tools on the form are disabled. I can't  open the form using the fill mode or using the edit mode, after I wrote to you asking for help. Could you help me please?

    Hope to receive help from you.

    I'll appreciate it. Thanks a lot,

    José María

  • Profile Image
    Welvin
    Answered on January 20, 2014 at 11:44 AM

    Hi Jose,

    I have replied to your other thread, http://www.jotform.com/answers/319737. I would suggest updating that thread instead of creating a new one. This way, the support team would be able to troubleshoot it for you without having to look for the other threads you have. This is also to avoid confusion.

    The other thread is already forwarded to our developers. Kindly check. Thanks!