What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problems with access

    Asked by fundacionsociedadhumana on January 20, 2014 at 11:18 AM

    Hi guys,

    I accessed this form using the mobile browser on my iPad. Then I started having problems. From now I don't have access to the form. Also, I can't edit it any more because all the tools on the form are disabled. I can't  open the form using the fill mode or using the edit mode, after I wrote to you asking for help. Could you help me please?

    Hope to receive help from you.

    I'll appreciate it. Thanks a lot,

    José María

    Page URL:

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    JotForm Support

    Answered by Welvin on January 20, 2014 at 11:44 AM

    Hi Jose,

    I have replied to your other thread, http://www.jotform.com/answers/319737. I would suggest updating that thread instead of creating a new one. This way, the support team would be able to troubleshoot it for you without having to look for the other threads you have. This is also to avoid confusion.

    The other thread is already forwarded to our developers. Kindly check. Thanks!