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western_eduAsked on July 4, 2021 at 11:37 PM
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Jessica JotForm SupportReplied on July 5, 2021 at 1:59 AM
Hi western_edu, thank you for reaching us.
Kindly noted that captcha usually appears when there is an unusual amount of submissions attempt from a single IP address to prevent spam submissions. Kindly provide us with your IP address, we can help you whitelisted your IP address.
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western_eduReplied on July 5, 2021 at 11:27 PM
IP Address: 110.74.199.39, 103.14.251.76,
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Jessica JotForm SupportReplied on July 6, 2021 at 12:59 AM
Hi western_edu, thank you for providing us with the IP addresses.
I have whitelisted the provided IP addresses. In addition, I see my colleague has whitelist your username here: https://www.jotform.com/answers/3193897.
Please give it a try again and let us know how it goes.