PDF Editor: Uploaded files are blurry

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    gusmendoza
    Asked on July 05, 2021 at 03:21 AM

    Hi There,


    We are having some issues with our PDF's and burry photos. We are not doing anything different but since couple of weeks back, survey results are coming with blurry photos.

    See below

    1625469607_60e2b2a778562_

    How can we avoid this for happening in our survey results?

    Regards

    Gus

  • Profile Image
    Nik_M
    Answered on July 05, 2021 at 08:09 AM

    Apologize for the inconvenience this may ahve caused.

    I checked your uploaded files in Tables and they are not blurry there. It seems that the issue is only related to PDF Editor. I will report the issue to our developers. If there is any update, we will inform you here.

  • Profile Image
    gusmendoza
    Answered on July 08, 2021 at 03:35 AM

    Hi,

    Is there any feedback from your developers?

  • Profile Image
    Nik_M
    Answered on July 08, 2021 at 04:44 AM

    Unfortunately, no. I will check if there is any update. If there is, we will inform you here.