My submit button is not working on Firefox, Why?

  • Profile Image
    Asked on June 29, 2011 at 12:42 PM

    i set up a form on and it shows on explorer and safari but not on firefox. Please help me, I have ads running on adwords, display and facebook.

  • Profile Image
    Answered on June 30, 2011 at 11:44 AM


    This is a problem with the browser not being able to properly identify the height to use for your form. Try using iframe codes instead.

    To get your form's iframe codes:

    1.  Go to Setup & Embed tab
    2.  Click Embed Form
    3.  Click iFrame

    4.  Copy the codes provided in the succeeding screen


    Also, when changes are made to your form and you feel that it has become longer, re-embed your form using the iframe codes.

    Hope this solution was of any help. Thank you for using Jotform.