What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Customer clicked "subscribe" button...

    Asked by EricMac on January 20, 2014 at 12:43 PM

    My customers are clicking the subscribe button once and jotform submitts duplicate or triplicate subscriptions. 

    Page URL:

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    JotForm Support

    Answered by TitusN on January 20, 2014 at 01:37 PM


    Thank you for contacting us. 

    I was not able to reproduce the issue.    

    However, that is quite unusual, especially since you have embedded your form using the Iframe, this means that the form is loaded on Jotform server-side, and responses from the submit button should not replicate.

    If you can reproduce, please copy the detail error report on a reply to this thread: