Customer clicked "subscribe" button...

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    EricMac
    Asked on January 20, 2014 at 12:43 PM

    My customers are clicking the subscribe button once and jotform submitts duplicate or triplicate subscriptions. 

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    TitusN
    Answered on January 20, 2014 at 01:37 PM

    Hello,

    Thank you for contacting us. 

    I was not able to reproduce the issue.    

    However, that is quite unusual, especially since you have embedded your form using the Iframe, this means that the form is loaded on Jotform server-side, and responses from the submit button should not replicate.

    If you can reproduce, please copy the detail error report on a reply to this thread: