What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Will my submissions limit increase if I upgrade to Premium plan?

    Asked by jpatrick on January 20, 2014 at 01:58 PM

    We are a small community chorus, and we sell singing valentines each February as a fundraiser.  We currently use a JotForm to collect Valentine Delivery information from our customers.  We generally sell between 15-20 valentines on-line, and another 20-30 by individual contact.  I see that our present limit for payment submissions is 10 per month. If we were to upgrade to a premium account for the month of Feb., would that allow for any additional payment submissions?

    Another question:  Our purchasers occasionally come back to their form to make changes to the delivery information. Does the JotForm remember what they have been charged already and not try to charge them again if they don't make changes to the products purchased?  If they do add a product, is it smart enough to charge them the difference?

    Submissions JotForm product charge
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    Answered by EliezerN on January 20, 2014 at 02:35 PM

    Hi,

    Yes, if you upgrade your account, your benefits will increase. If you upgrade to a monthly premium subscription then you will be able to receive up to 1,000 Submissions (no matter if it is regular or SSL submissions or receive payments) per month. So, your limits will no longer be 10 Payment submissions, but 1,000 per month.

    You can find further details about our paid plans at our PRICING page here: http://www.jotform.com/pricing

    Now, please note that we can only stick with one question per thread. So, we would appreciate if you open a new thread for the second questions, once you do it we will reply to you as soon as possible. You can open a new thread at this link http://www.jotform.com/answers/answer.php

    Thanks