Issue with emailed notification of form not matching edited cloned form

  • GSI12
    Asked on July 5, 2021 at 4:48 PM

    Hi,

    I have a cloned form that is an annually submitted form by our clients. I changed all of the 2020 dates and name of the form to 2021 and it has those correct dates when the form is viewed by the client. However, when I receive the form notification via my email, the pdf it sends me has reverted back to using 2020 dates.


    I've uploaded a sample view of the notification email and a URL to the actual form.



    Jotform Thread 3201916 Screenshot
  • Rehan Support Team Lead
    Replied on July 6, 2021 at 12:34 AM

    Greetings,

    You'll have to update the PDF document as well from the PDF Editor. Following is the link to your PDF editor.

    https://www.jotform.com/pdf-editor/203244729169157

    You can also create a new PDF document and use it instead.

    1625546074 60e3dd5a06022  Screenshot 10

    Should you need further assistance then please let us know.

    Thanks