Email Notifications after submissions do not arrive
neraviolaAsked on January 20, 2014 at 02:20 PMI am sending submissions, but email is not arriving. I have tried through different email domains, but nothing happens.
Thank you,
Santiago
JotForm SupportTitusNAnswered on January 20, 2014 at 03:16 PMHello Santiago,
Thank you for contacting us.
Our email logs tell us that your SMTP settings are missing an entry in the Username field.
Please follow these guides to correct that:
1.http://www.jotform.com/help/241-How-to-Edit-Delete-Sender-Emails-on-SMTP-Settings
2. http://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form
Please let us know if this helps.
