I need to cancel my payment of 348 It was a mistake

  • Gerardo castaneda
    Asked on July 6, 2021 at 2:21 AM

    I need to cancel the

    payment of 348 I didn’t want to make it it was a mistake

  • Vick_W Jotform Support
    Replied on July 6, 2021 at 6:01 AM

    Hi Gerardo,

    The email address you've provided is showing a free account only. Please login to your paid account and then open a new ticket for the cancellation.

    It will help us make sure that the cancellation request is received from the account owner.

    Thanks