What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    running out of space

    Asked by cordovacouncil on January 20, 2014 at 05:05 PM

    We just got a notice about this. I deleted some of the forms but space used seems to be about the same. Will allocation be refreshed now or at the end of the month?

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    JotForm Support

    Answered by liyam on January 20, 2014 at 05:19 PM

    Thank you for posting your inquiry, cordovacouncil.

    The allocation space should be refreshed as soon as the form with the file uploads submission has also been deleted permanently.  To do this, you will also need to go to the 'Trash' of your myforms page and also delete the form from there.  

    Or if the form with file uploads has not yet been deleted, you can simply go to your form's submissions page and delete the submissions that has the uploaded files to free your account of some space.

    Please let us know if you need further clarification on this matter or if you have other questions or concerns.