running out of space

  • Profile Image
    Asked on January 20, 2014 at 05:05 PM

    We just got a notice about this. I deleted some of the forms but space used seems to be about the same. Will allocation be refreshed now or at the end of the month?

  • Profile Image
    Answered on January 20, 2014 at 05:19 PM

    Thank you for posting your inquiry, cordovacouncil.

    The allocation space should be refreshed as soon as the form with the file uploads submission has also been deleted permanently.  To do this, you will also need to go to the 'Trash' of your myforms page and also delete the form from there.  

    Or if the form with file uploads has not yet been deleted, you can simply go to your form's submissions page and delete the submissions that has the uploaded files to free your account of some space.

    Please let us know if you need further clarification on this matter or if you have other questions or concerns.