Ziggeo video recorder not appearing in widgets

  • Profile Image
    Fatima4
    Asked on July 06, 2021 at 08:21 AM

    Hi, I want to integrate my form with https://www.jotform.com/widgets/ziggeo-video-recorder to allow users to record their video and upload with a single click but I am unable to see this in my widgets. I've tried 3 different accounts (PAID) but it is not showing up anywhere.

    I was using file upload previously but it is not much user friendly.

    Please let me know the possible solutions and way how can in integrate ziggeo video recorder.

    Thanks!!1625573902_60e44a0e606ed_z.PNG

  • Profile Image
    Ariel_P
    Answered on July 06, 2021 at 09:09 AM

    Greetings,

    I've checked this using a Free account and Ziggeo shows just fine.

    1625576835_60e4558390455_

    Try clearing your browser's cache, or editing the form in incognito or private mode, or try using a different browser, see if the problem persists.

    If you need further assistance, please feel free to contact us.