Cannot access Partner Portal

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    Firefly_Marketing
    Asked on July 06, 2021 at 12:47 PM

    Hi!


    Laura Williams (Firefly Marketing) signed up to be a Solutions Partner. We were approved (yay), but I cannot find a link to the partner dashboard that doesn't give me a 404... please help.

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    Igor_B
    Answered on July 06, 2021 at 03:56 PM

    Hi Laura,
    Please make sure you are logged in into your approved account, and then try opening the Partner Dashboard in a new Tab.

    Best,
    Igor

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    Firefly_Marketing
    Answered on July 06, 2021 at 04:10 PM

    Logged in as the approved account redirects this link https://www.jotform.com/partnership/solutions/ to this link https://www.jotform.com/partnership/solutions/

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    Igor_B
    Answered on July 06, 2021 at 05:25 PM

    Hi,

    Apologies, but I think you have pasted the same URL twice. We would need some more information to investigate this.

    Best,

    Igor

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    Firefly_Marketing
    Answered on July 06, 2021 at 05:47 PM

    Logged in as the approved account redirects this link https://www.jotform.com/partnership/solutions/ to this page https://www.jotform.com/partnership/affiliate/


    I see this:1625607909_60e4cee5041f3_Screen Shot 202


    I'm supposed to see this:

    1625607967_60e4cf1feb8c7_screenshot from

    What I need from you: a link to get me to the page in screenshot #2. So that I can access the dashboard.

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    Igor_B
    Answered on July 06, 2021 at 06:00 PM

    Hi,

    Huge apologies for the inconvenience, I will consult my colleagues on how to solve it and get you the link as soon as possible. I understand getting into the Dashboard should be much more straightforward, apologies once again.

    Best,
    Igor