I thought once a form is submitted the sender would receive and email from me automatically

  • Profile Image
    thecouturecakestudio
    Asked on June 29, 2011 at 03:28 PM

    I set up my forms to send out an auto response after submission with my contest rules and regulations.  When I tested my form I got the submission to my email, but no response was ever sent to me the sender.

     

     

  • Profile Image
    abajan
    Answered on June 29, 2011 at 10:40 PM

    Hi thecouturecakestudio

    The reason why no response was sent to you as the sender was because while that form has two notifications set, it has no autoresponders.

    Please see the following articles in our user guide for more information and let us know if you need any additional information:

    Understanding Reply-To and Recipient Settings on E-mail Wizard
    Creating a Form Autoresponder


    ~ Wayne