File uploads not working

  • Profile Image
    Siobhan 
    Asked on July 06, 2021 at 04:01 PM
  • Profile Image
    Jed_C
    Answered on July 06, 2021 at 11:02 PM

    We apologize for the inconvenience.

    File upload is working from my end with this form https://www.jotform.com/form/210403868687363. May know which form are you referring to and what is the issue you encountered with the file upload field?

    Looking forward for your response.

    1625626948_60e51944f3b69_file upload.gif

  • Profile Image
    Cupidinthecity
    Answered on July 07, 2021 at 06:44 AM
    Yes that is the one, it says whoops this page is not working when i click on files, and is the case for past three forms received
    Sent from my iPhone
    ...
  • Profile Image
    Jed_C
    Answered on July 07, 2021 at 07:52 AM

    Unfortunately, I'm unable to replicate any error. Did you receive my test submission? Here's a screencast of my recording while trying to submit your form with file attachment.

    Can you please test it again? Looking forward for your response.

    1625658633_60e59509eec32_file_upload.gif