Please help clear upload quota, already deleted all submissions

  • Profile Image
    Asked on July 06, 2021 at 06:07 PM

    Dear Team,

    Today I deleted most of my submissions, hoping I can continue to use my form as usual, turns out, the upload limit still shows 100MB+ although I cleared the submissions and deleted all the attachments, even cleared the trash bin.

    Please help as this form is central to most of what I do in my job

    Appreciate your help in advance


  • Profile Image
    Answered on July 07, 2021 at 03:23 AM


    I checked your account and it seems that the uploads are still present in your submission page.

    Here is an example from one of your forms:


    Please check and let us know.