All of the links from my forms lead to a broken link

  • Elias Smith
    Asked on July 6, 2021 at 7:51 PM

    Hey guys,


    quite frustrating, when I pull up the forms submitted to me that automatically get sent to my email all the attached photos from clients get sent as links, which would be fine but none of them work. They all lead to a JotForm page that says this page no longer exists. Can you please fix that ASAP?

    Jotform Thread 3204713 Screenshot
  • Tommaso_F
    Replied on July 7, 2021 at 3:58 AM

    Hello there,

    It's a known issue and our team is working on it. However, could you please provide the form URL where the attachment is sent but not received/received as link?

    https://www.jotform.com/help/401-where-to-find-my-form-url

    We would like to do a few tests.