What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Java Script Error in IE 9.0

    Asked by whitecap on June 29, 2011 at 05:55 PM

    Since installing IE 9, everytime I go to my form on my site, I get the following Java Script Error:

    Description: The value of the property 'validate' is null or undefined, not a Function object.

    Source: http://members.shaw.ca/wcc96/appointment.htm



    This problem on appears with IE 9.0.  It did not happen in previous versions of IE and I have not made any changes to my form.  I do NOT get any error messages in Firefox 5.0 or 4.0.

    Can anyone let me know how I can prevent this error message ?

    Thank you in advance.




    Page URL:

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    Answered by whitecap on June 30, 2011 at 01:20 PM

    Issued resolved by re-downloading the code from the JotForm web site.  The code they produced had changed since it was originally setup



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    JotForm Support

    Answered by mliz on July 01, 2011 at 04:53 AM

    Hi Neil,

    Good to know that this is now working. There were some problems
    reported when using IE9 this was already sorted out by our developers.

    If you encounter any problems with JotForm please do not hesitate to contact us.


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    Answered by centroscem on September 05, 2011 at 01:35 PM

    I have many forms created several websites, but none is visible with IE 9, could you tell me how to fix it?

    an example is: http://www.fidcomunicacion.com/contacto.html 
    should have a form just below the address of the company.

    Thank you.

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    JotForm Support

    Answered by NeilVicente on September 05, 2011 at 04:46 PM


    I have answered your question in the original thread that you opened. Thanks!