Is JotForm GDPR-compliant

  • Ning
    Asked on July 7, 2021 at 2:12 AM

    Hi JotForm team!

    May I know if you guys are GDPR-compliant as well? Love the work you're doing!


  • Billy JotForm Support
    Replied on July 7, 2021 at 7:44 AM

    Hi there!

    I hope you're doing well and thanks for reaching out.

    We appreciate your kind words! I'm glad to inform you that JotForm is GDPR-compliant. Please check this article to learn more.

    Let us know if you need further assistance.

    Best regards,

  • Ning
    Replied on July 8, 2021 at 12:22 AM
    Hi Billy,
    Thanks for getting back to me! :)
    I'm interested in JotForm's software and I would love to speak with a
    member of the sales team. Could you perhaps liaise me with them?
    Thank you!
    With kind regards,
    *NZ*
    Hannah Life Technologies Pte Ltd
    ...
  • Billy JotForm Support
    Replied on July 8, 2021 at 6:06 AM

    I handle sales inquiries, too. Please tell us more about it and if I can't help, I'll get someone who can.

    Waiting for your response.

  • Ning
    Replied on July 27, 2021 at 1:22 AM
    Hi Billy,
    We wish to learn more about JotForm's features before starting a paid
    cycle. We would love to use it for our clinical studies & internal
    confidential surveys.
    Thanks!
    With kind regards,
    *NZ*
    Hannah Life Technologies Pte Ltd
    ...
  • Richie JotForm Support
    Replied on July 27, 2021 at 8:09 AM

    You may create a free account to check all the features in the form.

    May we know what specific feature are you looking for in a form?

    Looking forward for your response.

  • Ning
    Replied on July 28, 2021 at 12:00 PM
    Hi Richie,
    Thanks for getting back to me! :)
    May I know if there's a free trial for the HIPPA compliant plan? I would
    love to check it out but seems like there's only a paid subscription cycle?
    Thank you so much x
    With kind regards,
    *NZ*
    Hannah Life Technologies Pte Ltd
    ...
  • Laura JotForm Support
    Replied on July 28, 2021 at 6:02 PM

    Hi,

    Unfortunately, we do not have a free trial available for the HIPAA feature.
    The HIPAA feature is available for the Silver and Gold plans.
    You can see our pricing here:
    https://www.jotform.com/pricing/

    For paid subscriptions we offer a 30-day moneyback guarantee. If you want to try out HIPAA, you can subscribe to the monthly plan, and if you would be unsatisfied with the features, within 30 days you can request a full refund for the subscription.