What happened to my old forms?

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    fatherjeff
    Asked on June 29, 2011 at 08:15 PM

    Hi there, 

    I am missing a bunch of old forms that existed before your website changed. One in particular was Vacation Bible School that I really need to re-add to my site.

    Help!!!

    Peace,
    Jeff+ 

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    iraqhomes
    Answered on June 29, 2011 at 10:01 PM

    Yah mine too. I was working on a form yesterday! now its gone but its still active on my site

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    aytekin
    Answered on July 01, 2011 at 04:06 AM

    If you had a separate account or a guest account, it might be there. If you can post the URL of the form, we can switch it to your account.

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    Jeff
    Answered on July 01, 2011 at 09:08 AM

    This actually recently happened and y'all switched it for me, but it disappeared again. I only have one account. When I posted a second form on the same page, it went away. I know that you have recovered my old forms before.

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    Jeff
    Answered on July 01, 2011 at 05:30 PM

    Ok, now when I got to Jotform, all my old forms are there. Can they be transferred to the new Jotform?

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    NeilVicente
    Answered on July 02, 2011 at 12:07 AM

    Hi Jeff,

    You can have the your forms in the old Jotform be transferred over to the new Jotform by importing them one by one.

    To do so, you must first gather the url's for those forms. Then follow the instructions outlined in this user guide - http://www.jotform.com/help/42-How-to-clone-an-existing-form-from-a-URL to have the forms copied over to your account in the new Jotform.

    Note that only the forms can be imported. There is no way, at least none that I know of, to have submission entries transferred.

    Let us know if you need further help with regards to importing those forms.


    Neil

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    Jeff
    Answered on July 02, 2011 at 12:17 PM

    How about I just stick with the old format for Jotform? Can I do that?

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    NeilVicente
    Answered on July 02, 2011 at 12:48 PM

    We would advise against doing that. As far as I know, we will be deprecating the old Jotform as soon as we're sure that each and every user has migrated to the new Jotform. As such, we encourage our users to transfer all forms to the new platform.

    We offer very little support with the old Jotform as our development efforts are concentrated with the new system. That means if you encounter any problem with your old Jotforms, our support team members will most likely just advise you to migrate. Honestly speaking, we have little to non-existent support materials for the old Jotform.


    Neil

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    Jeff
    Answered on July 02, 2011 at 01:13 PM

    How do I find the URLs of these forms? They are not currently on my site, but I use them for annual events. 

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    NeilVicente
    Answered on July 02, 2011 at 01:31 PM

    Jeff,

    To get the urls for those forms, get the embed codes for them first. Then find this line:

    <form accept-charset="utf-8"  action="http://v2.jotform.com/submit.php"  method="post" name="q_form_xxxxxxxxxxxxxx">

    Get the id number that corresponds with xxxxxxxxxx then append that id number to "http://www.jotform.com/form/", so if the id number in the embed codes of your form is 93435250212 then the url for your form is http://www.jotform.com/form/93435250212

    You may then use that url to import the form to the new Jotform. Follow the instructions laid out in the link I have provided in my initial response to this thread.


    Neil