Send Notification if email is filled

  • courtneyprueter
    Asked on July 7, 2021 at 8:14 PM

    Hello-

    For this form:

    https://form.jotform.com/211087763603152

    I would like to create a condition where if the answer to question 22. Manager / Sales Leader Email, which is obviously an email address, then that manager can also be sent a confirmation email on the backend along with form filler's (email).

    How can I do this?

    Thanks so much!


  • Bojan Support Team Lead
    Replied on July 8, 2021 at 5:45 AM

    Greetings.

    To achieve this, you will need to create a new Notification email. If you wish to send a Notification that you already have, you will need to clone the existing one:

    screenshot 6392 Screenshot 10

    Now, you will need to copy the unique name of the email field. You can find this in the Advanced tab of the field's properties:

    screenshot 6393 Screenshot 21

    The next step would be to add the Change e-mail recipient condition:

    update email recipient Screenshot 32

    In it, you need to check if the email field is filled, and then to select the email you wish to send, and add the unique name of the field wrapped in curly brackets as the recipient:

    screenshot 6394 Screenshot 43

    This will send the selected email only if the email field is filled. You can see the green arrows next to the email's name, indicating it has a condition related to it:

    screenshot 6395 Screenshot 54

    Let us know if you have any additional questions.