Can I ask for Credit Card informtion even if it is not a payment/order form?

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    Asked on January 21, 2014 at 11:50 AM

    If we want to capture credit card data without actually processing payments, is it sufficient from a safety/privacy perspective to make our form "secure" i.e. use the SSL option?  Thanks.

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    Answered on January 21, 2014 at 12:20 PM


    Please let me inform you that collecting Credit Card information is not allowed in Jotform. Such action is against or terms of use. You can request Credit Card information only if you are selling products/subscriptions by using our payment tools that allows to ask for credit card info.

    So, if your form(s) if found requesting this kind of information, it will be disabled and your account will be automatically suspended, even if you are using your form securely. So, we do not recommend you to do that.

    Inform us if you need further assistance with this inquiry.


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    Answered on January 21, 2014 at 12:22 PM

    Okay thanks.