JotForm over quota for Dropbox Upload forms

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    raiderj
    Asked on January 21, 2014 at 12:28 PM

    Hello,

     

    I'm currently using JotForm to receive uploads directly to my Dropbox. However, I'm getting an overquota notice. I currently have the free (100MB) subscription to JotForm.

     

    Am I not limited by my Dropbox storage, but the 100MB quote for JotForm? I was under the impression I could use JotForm, but bypass that 100MB limit since I use Dropbox. Is that an incorrect assumption?

     

    Thanks for your time,

    Joel - username raiderj

  • Profile Image
    NeilVicente
    Answered on January 21, 2014 at 12:49 PM

    We store files uploaded through our forms and keep it in our servers for backup/emergency purposes, so that in case the file doesn't make it to Dropbox, you can still get them via the form's submissions page.

    Furthermore, since the limit is 100MB, there is no way to upload a file larger than that without hitting the limit.

    You can get around this by manually deleting the submissions that are taking up a lot of space.

  • Profile Image
    raiderj
    Answered on January 21, 2014 at 12:51 PM

    Understood. Is there a way to bypass the JotForm submission storage? I ask because I have 75GB of Dropbox storage that I'd like to leverage, but don't want to be capped at 100MB of upload space.

     

    JotForm is a fantastic application, it just wouldn't work for me in this particular use case if I'm limited.

  • Profile Image
    NeilVicente
    Answered on January 21, 2014 at 12:57 PM

    As of now, the only way to increase the file upload limit is to upgrade your plan.

    For more information, kindly check out our pricing page.

    Let me know if you have other questions.