What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    JotForm over quota for Dropbox Upload forms

    Asked by raiderj on January 21, 2014 at 12:28 PM

    Hello,

     

    I'm currently using JotForm to receive uploads directly to my Dropbox. However, I'm getting an overquota notice. I currently have the free (100MB) subscription to JotForm.

     

    Am I not limited by my Dropbox storage, but the 100MB quote for JotForm? I was under the impression I could use JotForm, but bypass that 100MB limit since I use Dropbox. Is that an incorrect assumption?

     

    Thanks for your time,

    Joel - username raiderj

    Page URL:
    http://joelrader.com/?page_id=30

    JotForm dropbox uploads thanks
  • Profile Image
    JotForm Support

    Answered by NeilVicente on January 21, 2014 at 12:49 PM

    We store files uploaded through our forms and keep it in our servers for backup/emergency purposes, so that in case the file doesn't make it to Dropbox, you can still get them via the form's submissions page.

    Furthermore, since the limit is 100MB, there is no way to upload a file larger than that without hitting the limit.

    You can get around this by manually deleting the submissions that are taking up a lot of space.

  • Profile Image

    Answered by raiderj on January 21, 2014 at 12:51 PM

    Understood. Is there a way to bypass the JotForm submission storage? I ask because I have 75GB of Dropbox storage that I'd like to leverage, but don't want to be capped at 100MB of upload space.

     

    JotForm is a fantastic application, it just wouldn't work for me in this particular use case if I'm limited.

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    JotForm Support

    Answered by NeilVicente on January 21, 2014 at 12:57 PM

    As of now, the only way to increase the file upload limit is to upgrade your plan.

    For more information, kindly check out our pricing page.

    Let me know if you have other questions.