What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Connection to stripe

    Asked by ptw on January 21, 2014 at 12:33 PM

    I have been trouble shooting this for a long while now, and can not get the payment feature to actually collect a payment (at the bottom of this form.

    It looks like it is connected, and that stripe account gets usage in other ways...

    Page URL:
    http://itshappeninghere.com/explorer_premium.php

    and
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    JotForm Support

    Answered by TitusN on January 21, 2014 at 01:07 PM

    Hello,

    Thank you for getting in touch with us.

    Sripe collects the CC and Payment information using Javascript, hence any JS conflic on your page may cause the CC information from being delivered to Sripe.

    I checked your source code, and saw that you had embedded your form using the source code.

    Please consider embedding it using the Iframe

    This reduces the chaces of JS conflict with other functions on your page.

    Let us know if this helps.