un soucis avec l'adresse mail/a problem with the email adress

  • milobassingraylois
    Asked on July 8, 2021 at 7:35 AM

    Bonjour,


    J'ai voulu changer l'adresse mail de mon compte ce matin. Le compte était sous l'adresse mail : stephane.venancio@milobfc.fr et je voulais la remettre sous l'adresse mail : milobassingraylois@milobfc.fr (l'adresse de création de base).

    Il me demande de vérifier l'adresse mail via un mail automatique. Je le fais, et il me le demande à nouveau. Encore et encore.

    J'ai tenté toutes les adresses mail que j'ai. Il me refait toujours le même problème.

    Je ne sais plus quoi faire pour résoudre le problème.


    Merci d'avance,

    Mission Locale.


    Hello,

    I wanted to change the email adress on my account this morning. The accompte was on the email : stephane.venancio@milobfc.fr and I wanted to put back on this adress : milobassingraylois@milobfc.fr (this is the email i used for the creation, but I changed it, few days ago, without any problem !).

    Now, the account ask me to verify the email adress. I do it, and he ask me again, and again, and again.

    I've tried with ALL my email, with the same results.

    I don't know how to resolve that, and i need my form.


    Best regards,

    Mission Locale

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  • Bojan Support Team Lead
    Replied on July 8, 2021 at 9:29 AM

    Greetings.

    I have checked your account and it looks like you have successfully verified your email and changed it to milobassingraylois@milobfc.fr. If you are still getting a message to verify it, please try to clear the cache and cookies from your browser.

    If you are still having problems, please try to log in from a different browser.

    Let us know if this solution works for you.