Offline form data and not allowing me access to fill out form

Hello,

When I am going to fill out an assigned form it is asking me to log in now then when I try that it is not allowing me access.

Stuart

Greetings Stuart.

Can you please let us know what error you see when you try to access the assigned form? Can you please let us know the email of the user with this problem? Please note that you have set the privacy of your form to Company access so only accounts with emails that have delaval.com domain will be able to access the form.

Since your second question is not related to the original one, it has been moved to a new ticket. We are working on a reply, and you will receive it soon at the following link:
https://www.jotform.com/answers/3208740

If you have any additional questions, please post them on the related tickets.

Thank you for your cooperation.  

Hi Yeah,
It just asks me to log in on this page. DeLaval Order Form Ireland (jotform.com)
So I enter my details but then it goes back to the log in page again not allowing me to access the form. I have been able to access the form before no problem but now it’s changed.
The other person is Barry.Mullen@delaval.com
See attached video as to what’s happening.
BR
Stuart
...

Greetings Stuart.

Can you please try to add the email in your form share settings the same way it is saved in the account of the user: Barry.mullen@delaval.com (with capital B).

We are unable to access the attachment you have shared with us. If the solution above doesn't work, would you mind uploading it to a service like Google Drive or Dropbox, and sharing the URL of a file with us?

Also, it seems like you opened multiple tickets related to the same problem. Please open the following URL and post your reply here:
https://www.jotform.com/answers/3208635

This will avoid future confusion.

Thank you for your cooperation.