The "Contact Us" Form goes to the Forum?!?

  • Profile Image
    amberyoung
    Asked on January 21, 2014 at 01:42 PM

    Hi ~ I sent a "contact us" form and it is posted in the forum ...

    Is there any other way of contact? 

     

    I miss the live support chat!

     

    Thanx ~ A

     

    PS OOOhhh, I just now noticed the "public or private" ticket, LOL.

  • Profile Image
    jedcadorna
    Answered on January 21, 2014 at 02:35 PM

    Hello,

    Thank you for contacting us. Yes the "Contact Us" section will go through the forum section and for chat session you will normally see a chat box available at the lower right corner of your screen.

    That will look something like this: