What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    The "Contact Us" Form goes to the Forum?!?

    Asked by amberyoung on January 21, 2014 at 01:42 PM

    Hi ~ I sent a "contact us" form and it is posted in the forum ...

    Is there any other way of contact? 


    I miss the live support chat!


    Thanx ~ A


    PS OOOhhh, I just now noticed the "public or private" ticket, LOL.

  • Profile Image

    Answered by jedcadorna on January 21, 2014 at 02:35 PM


    Thank you for contacting us. Yes the "Contact Us" section will go through the forum section and for chat session you will normally see a chat box available at the lower right corner of your screen.

    That will look something like this: