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Stuart Fulton (stuart.fulton@delaval.com)Asked on July 8, 2021 at 10:05 AM
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Bojan Support Team LeadReplied on July 8, 2021 at 10:15 AM
Can you please let us know have you not received a notification email about the submission? Are you able to locate the submission data in JotForm Tables or JotForm Inbox? If you can, please let us know the ID of the submission so we can check it further.
You can click here to see where to locate the submission ID.
Thank you for your cooperation.
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dalymomentsReplied on July 19, 2021 at 12:45 PM
I have had the same issue twice. 2 Clients said they submitted the form but I have no record of it
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Cecile JotForm SupportReplied on July 19, 2021 at 6:13 PM
Greetings,
Can you please share to us the URL of the form having this issue?
Guide: Where-to-find-my-form-url
Looking forward to your reply.