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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Country and US State Picker Widgets NOT Displaying in Internet Explorer

    Asked by welsweb on January 21, 2014 at 03:01 PM

    I have tried using both the Country widget and US State Picker widgets. Both widgets display in Firefox and Chrome, but do not display correctly in Internet Explorer. The field label is displayed, but the box and dropdown arrow do not display. Have you had any other reports regarding these widgets?

    Screenshot
    and Reports label arrow
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    JotForm Support

    Answered by Mike_T on January 21, 2014 at 03:41 PM

    Thank you for reporting this issue.

    I have escalated a bug report ticket. I can not provide any ETA, but we will update this thread once the issue is fixed.

    In the meantime, you can try a standard Drop Down field with enabled Special option.

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    JotForm Support

    Answered by steve on September 23, 2014 at 08:38 PM

    I just retested this on IE 11 and IE 8. It works on both. Please let us know if you still experience an issue.

    Thanks!