Share Form Not Working

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    Asked on January 21, 2014 at 03:04 PM

    Hi! I have shared a form and it does not show up on the other account. I see this has been brought up with other users. When will it be resolved?


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    Answered on January 21, 2014 at 03:37 PM

    As far as I know, it has been working fine as of late.

    May I ask what the 'other' account's username and/or email address is?

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    Answered on January 21, 2014 at 03:42 PM

    it's sharing a sample form from to ... I set up a sample form to test the sharing. I have tried to share from to my clients account and it does not seem to be working.

    I have tried google chrome, firefox, safari and clearing caches/cookies, etc.


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    Answered on January 21, 2014 at 04:39 PM

    Hello, i have made the neccesary steps. I am able to replicate the problem. It appears that the form is shared from account to

    Yet the "Shared With You" category does not appear on the dandyline account.

    I will go ahead and raise a ticket to the development team so that they can review this matter further. Once there is an update from their end, you wil be notified through this thread. Thank you.

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    Answered on January 23, 2014 at 04:56 PM


    this was caused by a bug in our system which has now been fixed. I would like to apologize for any inconvenience this caused you.