Email Validator Error: Failed to fetch data from server

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    hotworkforce
    Asked on July 08, 2021 at 02:36 PM

    Hello, we started seeing this Email Validator/Verify Email Address request/error once somemone tries to submit one of our forms. We've used this form for over a year now, and we haven't had this issue before. Did something change with the setting or widget? The Confirmation Text Box setting is enabled for the email input field. I disabled it and tried to submit the form to see if that was the issue, but it still gave the error once I tried to submit it. This is the form: https://www.jotform.com/build/201036309742044. I attached a screenshot of the error message. Thank you.

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    Sonnyfer
    Answered on July 08, 2021 at 07:53 PM

    Hi there - I apologize for the inconvenience.

    I tested the widget on your form and it worked fine on my end. I was able to submit the form as well.

    1625788189_60e78f1db01e4_

    Is the issue only happening on margie.davilla@hotworkforce.com email?

    I also cleared your form cache as a precaution. Could you check again now to see if it makes any difference?