Email content error

  • Profile Image
    hilary.arocho
    Asked on July 08, 2021 at 04:15 PM

    Hello,


    The email content on my form seems to keep messing up. It won't preview display the whole form, even when fully filled out.


    I noticed line (highlighted in yellow) now shows up, how do i solve this?

    1625775279_60e75caf739d5_

  • Profile Image
    JohnRex
    Answered on July 08, 2021 at 10:01 PM

    The email template seems to be corrupted. So I would suggest it best to create a new email notification template and delete that one.

    I can also see that the form is created under an Enterprise account, so for further assistance, please contact our Enterprise Support Team via this email: enterprise-support@jotform.com