-
clement.ngAsked on July 8, 2021 at 9:20 PM
Hi I seem to be having some problems trying to get my PayPal to appear on the form
as I have programmed the conditions to only allow the PayPal to appear when it reaches a certain part of the form but when I preview it to try it doesn't seem to appear
so was wondering if the fault could be due to the condition that I have set for the form
below is the link to the form not sure if thats the way to allow users to duplicate the form with the conditions
-
Ashwin JotForm SupportReplied on July 9, 2021 at 4:47 AM
I did check your form and found that you have added several conditions to show / hide the payment field of your form. Please note that you do not have to necessarily add condition to hide any field. If you have added a condition to show field, the field will remain hidden until the condition to show field is satisfied.
I would suggest you to please explain your requirement a bit more in detail that when you want your payment field to be visible in form, and we will try to help you.
We will wait for your response.
-
clement.ngReplied on July 9, 2021 at 6:07 AM
Hi Ashwin_d
thanks for the response
so basically we want the payment filed we have two one is a qr code payment with a screenshot upload
(thats for local use) and the other is a paypal payment which is for overseas participants
so i'm trying to see if there is a way to first hide the paypal payment field until the point where the user selects payment for overseas participants that's where the details like the price to pay and the paypal field would appear minus the image field
so hoping to see if there is a way to only make it appear when needed
hope this infomation helps
-
Cecile JotForm SupportReplied on July 9, 2021 at 8:29 AM
Hello there,
Please allow me some time to check on this and get back to you with relevant information.
Thank you.
-
Cecile JotForm SupportReplied on July 9, 2021 at 9:03 AM
Thank you for waiting.
As my colleague has mentioned, you do not have to always hide MyProducts. One condition should suffice such as you only show MyProducts when address for overseas participant is filled.
Here's what I did to achieve the result below.
Result:
(1) Delete hide My Products in Condition #1 as this will conflict with the second result of the condition where you chose to Show My products.
(2) Delete Hide My Products for Conditions 2, 3, 4, 9, 10, 11, 12, and 13.
(3) Disable/delete condition #7.
Kindly give it a try and let us know how it goes.
-
clement.ngReplied on July 10, 2021 at 5:44 AM
I will give it a try when I'm back at work on monday
will update on the progress
thanks so much
-
clement.ngReplied on July 11, 2021 at 10:40 PM
Hi,
good news after making the changes based on the recommendations
I have managed to get it to work
thanks so much for all your help