How to make paypal appear on forms?

  • clement.ng
    Asked on July 8, 2021 at 9:20 PM

    Hi I seem to be having some problems trying to get my PayPal to appear on the form

    as I have programmed the conditions to only allow the PayPal to appear when it reaches a certain part of the form but when I preview it to try it doesn't seem to appear

    so was wondering if the fault could be due to the condition that I have set for the form

    below is the link to the form not sure if thats the way to allow users to duplicate the form with the conditions

    https://form.jotform.com/211888598787483

  • Ashwin JotForm Support
    Replied on July 9, 2021 at 4:47 AM

    I did check your form and found that you have added several conditions to show / hide the payment field of your form. Please note that you do not have to necessarily add condition to hide any field. If you have added a condition to show field, the field will remain hidden until the condition to show field is satisfied.

    I would suggest you to please explain your requirement a bit more in detail that when you want your payment field to be visible in form, and we will try to help you.

    We will wait for your response.

  • clement.ng
    Replied on July 9, 2021 at 6:07 AM

    Hi Ashwin_d

    thanks for the response


    so basically we want the payment filed we have two one is a qr code payment with a screenshot upload

    (thats for local use) and the other is a paypal payment which is for overseas participants


    so i'm trying to see if there is a way to first hide the paypal payment field until the point where the user selects payment for overseas participants that's where the details like the price to pay and the paypal field would appear minus the image field

    so hoping to see if there is a way to only make it appear when needed


    hope this infomation helps



  • Cecile JotForm Support
    Replied on July 9, 2021 at 8:29 AM

    Hello there,

    Please allow me some time to check on this and get back to you with relevant information.

    Thank you.

  • Cecile JotForm Support
    Replied on July 9, 2021 at 9:03 AM

    Thank you for waiting.

    As my colleague has mentioned, you do not have to always hide MyProducts. One condition should suffice such as you only show MyProducts when address for overseas participant is filled.

    Here's what I did to achieve the result below.

    Result:

    1625834950 60e845c6b99a2 5 Screenshot 10

    (1) Delete hide My Products in Condition #1 as this will conflict with the second result of the condition where you chose to Show My products.

    1625835191 60e846b78317e 11 Screenshot 21

    (2) Delete Hide My Products for Conditions 2, 3, 4, 9, 10, 11, 12, and 13.

    1625835364 60e8476465186 12 Screenshot 32

    (3) Disable/delete condition #7.

    1625835441 60e847b1717c6 14 Screenshot 43

    Kindly give it a try and let us know how it goes.

  • clement.ng
    Replied on July 10, 2021 at 5:44 AM

    I will give it a try when I'm back at work on monday


    will update on the progress


    thanks so much

  • clement.ng
    Replied on July 11, 2021 at 10:40 PM

    Hi,


    good news after making the changes based on the recommendations

    I have managed to get it to work


    thanks so much for all your help